Returns & Refunds Policy

Return and refund eligibility depends on the circumstances of the order, the product condition, supplier requirements and applicable consumer law. Contact Allneeds promptly if an item arrives damaged, materially different from the order, or does not arrive.

Before returning an item

Do not send a product to a supplier or other address without return instructions from Allneeds. Keep the product, packaging and relevant evidence while the request is reviewed.

Refunds

Approved refunds are processed using the applicable payment and order-resolution procedure. Processing time can vary by payment provider.