Privacy Policy
This Privacy Policy explains how Allneeds handles information when you browse the marketplace, create or use an account, place an order, make a payment, request support or otherwise interact with our services.
Information we may process
Depending on how you use Allneeds, information may include your name, email address, telephone number, account information, delivery address, order and cart information, customer-support communications, transaction references, device or technical information, and other information you choose to provide.
How information is used
- Operate accounts, carts, orders and marketplace features.
- Process and verify payments and transaction status.
- Arrange fulfilment, shipping, tracking and customer support.
- Respond to contact, return and refund requests.
- Maintain security, prevent abuse and troubleshoot services.
- Meet legal, regulatory, accounting and dispute-resolution requirements where applicable.
Payments, suppliers and delivery providers
Payment processing may involve the selected payment provider. Allneeds does not ask customers to send complete card credentials through ordinary support messages. Where necessary to fulfil an order, relevant order and delivery information may be shared with suppliers, fulfilment partners, carriers or other service providers involved in completing the transaction.
Cookies and technical data
Allneeds may use sessions, cookies or similar technologies required for features such as sign-in, carts, checkout, security and site operation. Technical information may also be used to maintain and improve reliability.
Retention and security
Information is retained for as long as reasonably needed for the purpose for which it was collected, marketplace operations, transaction records, security, disputes and applicable legal obligations. Reasonable administrative and technical measures are used to protect information, but no internet-based service can guarantee absolute security.
Your choices and requests
You may contact Allneeds about privacy questions, corrections or other applicable data requests. We may need to verify your identity before acting on a request.
Policy updates
This policy may be updated as the marketplace, service providers or legal requirements change. The version published on this page is the current marketplace policy.