Apple has introduced a service program for certain iPhone 14 Plus units with rear camera issues, specifically affecting those manufactured between April 10, 2023, and April 28, 2024. The company notes that a small percentage of devices may experience an issue where the rear camera does not display a preview. Impacted devices are eligible for free repairs at authorized Apple service providers.
To determine eligibility, users can check their device’s serial number on Apple’s support page. The serial number is available in the Settings app under General > About; users can copy it by long-pressing on the Serial Number field. Apple’s program covers repairs for affected devices for three years from the original purchase date.
Customers who previously paid for rear camera repairs on an iPhone 14 Plus may be eligible for a refund. However, if the phone has other damage—such as a broken rear glass—that interferes with the camera repair, users will need to address those issues first, which may incur additional charges.
For further details, users can visit Apple’s official support page.
CREDIT: Allneeds, Gadgets360.com
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